Privacy Policy
Last Modified January 29, 2024
We at Coachfully.AI, (“Coachfully”, "Company,"{" "} "we," or "us") respect your privacy. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you access Coachfully.AI’s website at {" "} www.coachfully.ai {" "} (“Site”), or use Coachfully.AI's products and services, including application programming interfaces, associated software, tools, developer services, data and documentation (collectively, the “Services”).
1. Personal information we collect
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us including your name, contact information, and the contents of any messages you send (“Communication Information”).
Personal Information We Collect Through Our Social Media Pages: We have pages on social media sites like Instagram, Substack, Twitter, and LinkedIn (“Social Media Pages” ). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details (“Social Information”). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
-
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, and interact with the Services, we may receive certain information about your visit, use, or interactions (“Technical Information”), including the following:
-
Log Data: Information that your browser automatically sends whenever you visit the Site ( “log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
-
Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
-
Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
2. Cookies and similar technologies
We use cookies and similar technologies to collect aggregate (non-personal) information about Site usage by all of our visitors and to operate and administer our Site and Services, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Some cookies may stay on your browser into the future until they expire or you delete them. Other cookies that enhance the functionality of our Site usually are erased when you close your browser window. Further general information about cookies and how they work is available at www.allaboutcookies.org.You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.
Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use the Site and Services and enhance your experience when you use the Site and Services.
Online Tracking and Do Not Track Signals: We and our third-party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received on a computer or mobile device.
3. How we use personal information
We may use Personal Information for our general commercial purposes including the following:
-
To provide, administer, maintain, improve and/or analyze the Services;
-
To conduct research
-
To communicate with you about our Site, Services, and your account with us; to respond to your inquiries; to solicit your feedback through surveys; and to inform you about products and services we or others may offer that we think may be of interest to you;
-
To develop new programs and services;
-
To monitor quality control, prevent fraud, criminal activity, or misuses of our Services; to provide for the security of our Services, business and premises as wel as your account; and to ensure the security of our IT systems, architecture, and networks; and
-
To comply with legal obligations and legal process; to enforce or defend our agreements; and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated Information. We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties, published or made generally available) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.
4. Disclosure of Personal Information
We may disclose your Personal Information if you request or authorize us to do so.
In certain circumstances we may disclose your Personal Information to third parties without further notice to you, unless required by the law, including without limitation in the situations below:
-
Vendors and Service Providers: To assist us in meeting business operations needs, to help complete a transaction for you, and to perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, payment processors, and other information technology services providers, event management services, email communication software and email newsletter services, professional advisors, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information in the course of performing their duties to us.
-
Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
-
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
-
Affiliates: We may share Personal Information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Coachfully.AI. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
-
Other Users: Certain actions you take to post information on our Site may be visible to other users of the Service.
We do not disclose Personal Information to third parties for their direct marketing use.
5. Children
Our Service is not directed to children who are under the age of 13. Coachfully.AI does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to Coachfully.AI through the Service please email us at support@coachfully.ai and we will take reasonable measures to promptly erase such personal information from our databases.
6. Third Party Links or Websites
The Service may contain links to other websites not operated or controlled by Coachfully.AI, including social media services ( “Third Party Sites”). A link to a third party’s website or online service does not mean that we endorse it or that we are affiliated with it. You access such third party websites or online services at your own risk. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
7. Security
You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. If we receive instructions using your log-in information we will consider that you have authorized the instructions. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.
8. International users
Our Site is maintained on servers primarily located in the United States, and personal information submitted is stored on our servers in the United States. By using our Service, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers in the United States. Disclosing your personal information to us pursuant to this Privacy Policy is at your own risk. We strive to comply with laws of jurisdictions in which we maintain operations but we make no representations that the practices described in this Privacy Policy are compliant with laws outside those jurisdictions that apply to the collection, security, use and disclosure of personal information.
9. Your choices and updating your information
If you choose not to provide Personal Information that is needed to use some features of our Service, you may be unable to use those features.
You can choose not to receive emails from us by “unsubscribing” using the instructions in any email you receive from us. This will not stop us from sending emails about your account or your transactions with us.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Site may be impaired and certain features may not function at all. You can update, amend or delete your information at any time by contacting us at support@coachfully.ai .
10. Notice to California Residents
Your California Privacy Rights: California residents with an established business relationship with us are permitted by California law once a year to request information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year.
California Consumer Privacy Act Notice: At this time we are not required to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA). We will update this Privacy Policy when we qualify for coverage under the CCPA.
11. Notice to Nevada Residents
We do not transfer personal information for monetary consideration. If you would like to tell us not to sell your information in the future please email us at support@coachfully.ai with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.
12. Notice to Colorado, Connecticut, Virginia and Utah Residents
We are currently not subject to the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, the Utah Consumer Privacy Act, or the Virginia Consumer Data Protection Act. If we become subject to any of these laws in the future we will update this Privacy Policy accordingly.
13. Changes to the privacy policy
We may change this Privacy Policy at any time. When we do, we will post an updated version on this page with an updated Effective Date, unless another type of notice is required by applicable law. By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means, you consent to the revised Privacy Policy.
14. How to contact us
This Site is owned and operated by Coachfully.AI. If you have any questions or concerns not already addressed in this Privacy Policy you can contact us using the Contact Us page, or at support@coachfully.ai .